Frequently Asked Questions
Everything you need to know about shopping with Glebe Mobility.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the country.
How do I initiate a return or exchange?
We offer a 30-day return policy. To start a return, please visit our Returns Portal with your order number and email address to receive a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific garment measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
Glebe Mobility is committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and low-impact dyes.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.